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Offline Supported Application

Offline Supported Application

Overview

We have built an application having offline support on the mobile app where the users can store data offline and push it to the server once they come back online. The server could identify any conflict in data during the sync process, and it reported back to the mobile app. Using various conflict-handling mechanisms, the user can effectively resolve the conflicts to avoid any data corruption.

Challenge

A platform to support offline first data capturing with end-to-end encryption. SOC compliant & enhanced reporting solution for a Workplace Health platform

Solution

We have built an application having offline support on the mobile app where the users can store data offline and push it to the server once they come back online. The server could identify any conflict in data during the sync process, and it reported back to the mobile app. Using various conflict-handling mechanisms, the user can effectively resolve the conflicts to avoid any data corruption.

Impact

OpEx cost towards Data card is reduced by 90%
The offline feature enabled the agent to sync required data when they come online without the need to carry an internet data card
Improved UX enables to complete the work 45% faster
The new user design and initiative user experience enable users to capture wide ranges of data with simple click and selection without the need to enter a lot of data

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